Terms of service

Last updated: June 8, 2026

Please read these Terms of Service ("Terms") carefully before using the services operated by Vantiar ("we", "us", "our"). By accessing or using the Services, you agree to be bound by these Terms.

1. Overview

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Vantiar regarding your use of the Services. If you do not agree to these Terms, you may not access or use the Services.

2. Eligibility

By using the Services, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

3. Products and Services

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice at any time. We shall not be liable to you or any third party for any modification, suspension or discontinuance of the Services.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

For more information on returns and refunds, please see our Refund Policy. For more information on how we use your personal information, please see our Privacy Policy.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Risk of Loss and Title

For orders delivered to the United States or Canada, risk of loss and title for items purchased pass to you upon delivery to the carrier. For orders delivered to the United Kingdom, risk of loss and title pass to you upon delivery to your address, in accordance with applicable consumer protection law.

6. Intellectual Property

The Services and all content and materials contained therein, including all text, graphics, logos, and software, are the property of Vantiar or its content suppliers and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

7. Third-Party Links

Certain content, products, and services available via our Services may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant and will not have any liability or responsibility for any third-party materials, websites, or any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.

8. User Comments and Feedback

If you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law.

11. Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services.

12. Disclaimer of Warranties

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to you through the Services are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

13. Limitation of Liability

In no case shall Vantiar, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product.

Where the law does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

14. Indemnification

You agree to indemnify, defend and hold harmless Vantiar and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

15. Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

17. Entire Agreement

These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. Changes to Terms of Service

You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms constitutes acceptance of those changes.

19. Products Sold Through Third-Party Suppliers

Some products available through our store are fulfilled by third-party suppliers. These suppliers are responsible for manufacturing and shipping those products. While we take care to work with reputable suppliers, we are not the manufacturer and do not control the manufacturing process. Our Refund Policy and the rights described therein apply regardless of who fulfills the order.

20. Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We have no control over these charges and cannot predict what they may be. Please contact your local customs office for more information.

21. Dispute Resolution

Before initiating any formal proceeding, we encourage you to contact us at contacto@vantiar.com so we can attempt to resolve your concern informally. We will work in good faith to address your issue.

22. Governing Law

These Terms will be governed by and interpreted under the laws of the jurisdiction where Vantiar is headquartered, without regard to conflict of law principles. If any dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

23. Consumer Rights

Nothing in these Terms is intended to exclude or limit any consumer rights you may have under the applicable laws of your country of residence that cannot lawfully be excluded or limited. If you reside in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which are not affected by these Terms. If you reside in the United States, your applicable state consumer protection laws continue to apply.

24. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, labor disputes, supply chain disruptions, or government actions.

25. Contact Information

Questions about the Terms of Service should be sent to us at:

Vantiar
contacto@vantiar.com